Help centre
Full reference guides for your Safe2call Communications system. Managed customers can skip these — we do all of it for you.
Download the app
Put your Safe2call number on your phone. Install the app, sign in with your email address and password, and take your calls over Wi-Fi or mobile data.
Full referenceResidential & single line guide
For home phone and single-line business customers — your customer portal, calls, contacts, greetings, voicemail, call forwarding, billing and connecting a handset.
Common questionsResidential & single line FAQ
Quick answers to common questions — signing in, calls, contacts, forwarding, voicemail, charges, numbers and troubleshooting.
Business & PBXMulti-user business & PBX guide
For companies with several users — employee accounts, branches, numbers, opening hours, IVR menus, call groups, queues, handsets, billing and everyday calling.
Business & PBXMulti-user business & PBX FAQ
Quick answers for company administrators and staff — permissions, extensions, opening hours, greetings, queues, devices, recordings, reports and billing.
Stuck on a step?
Our engineers can walk you through the whole build, or run it end to end on a managed plan.